Charismatic leaders often congeal seemingly disconnected
ideas into one space to create awe-inspiring innovations. When innovators talk about thinking outside
the box, they mean coming up with creative ways to solve problems - new ways to
look at things. How do they do it? How can you do it too? We first have to ask
what the "box" is. Then we can look at how to get outside of it. The "box" is the normal way of
doing things and looking at things. It is the assumptions that almost everyone
involved is making. The best way to start thinking out of the box is to
identify and challenge all the assumptions that make up thinking inside the
box.
One of the major liquor brands was faltering years ago, and
they couldn't seem to boost their sales. Promotions, lowering the price, getting
better shelf placement - these were the "in the box" solutions. Then
someone challenged the assumptions by asking "What if we stopped the
promotions and just raised the price?" The price was raised as an
experiment and sales soon doubled. As it
turns out, some types of liquor are bought quite often as gifts. Buyers don't
want to buy the most expensive one, but they also don't want to seem cheap, so
they won't buy products that don't cost enough.
Now imagine what happens to your profit margins when you raise the price
and double the sales. That's the power of thinking outside of the box.
Ways to Get Outside the Box
Challenging assumptions is a powerful creative problem
solving technique. The difficult part is to identify the assumptions. If you
are designing a new motorcycle, write down assumptions like "speed
matters," "it has to run on gas" and "it needs two
wheels," not because you expect to prove these wrong, but because
challenging these can lead to creative possibilities. Maybe the time has come
for an electric three-wheeled motorcycle.
Another way to get to creative solutions is to "assume
the absurd." This is either fun or annoying, depending on how open-minded
you can be. All you do is start making absurd assumptions and begin finding
ways to make sense of them. The easiest way to do it is by asking "what
if." What if a carpet cleaning
business was better off with half as many customers? It seems absurd, but work
with it. Hmm...less stressful, perhaps. More
profitable if each customer was worth three times as much. Is that possible?
Commercial jobs that involve large, easy-to-clean spaces (theaters, offices,
convention halls) make more money in a day than houses with fewer headaches.
Focusing on getting those accounts could be the most profitable way to go - not
so absurd.
Another way to get more innovative ideas is to literally do your
thinking out of the box. Get out of the
house or the office. Look around at how others are doing things. On buses in
Ecuador, salesmen put a product into everyone’s hands and let them hold it while
they do a sales pitch. Then you have to give back "your" product or
pay for it. It is very effective. How could you use the principle in your
business?
To develop the leadership skills to be more innovative,
visit: Charisma
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