Thursday, October 21, 2010

Charisma, Government and Other Businesses: Measuring Outcomes

This review is from: Performance Budgeting for State and Local Government (Paperback)

"Performance Budgeting for State and Local Government" isn't a page turner. In fact, you're more apt to read a few pages and put it down. Not because of its profundity, but because of its tedium. But, building the foundation to any business for long term sustainability requires a degree of monotony. Kelly and Rivenbark's "Performance Budgeting..." is about power and the inner workings of state and local governments tasked with measuring services to the public.

As a master degree candidate, this book was a requirement for a course of the same title. While it's only 8 chapters, readers are left with a greater appreciation for taxes and how it greases the wheels that keep governments operating. While you can read another type of business book, "Performance Budgeting..." shows you how the private sector has largely influenced governmental operations. While, the government isn't quite as efficient, "Performance Budgeting for State and Local Government" spends a long time attempting to make its case.

As performance review is important, it becomes increasingly difficult to make the same case for the public sector as the private sector. In fact, "Performance Budgeting..." fails to make a compelling case, because certain departments within city government are immeasurable based on the nature of the services.

Whether you're a student of politics, government or business, this book is a helpful tool for aligning programs with outcomes and objectives, albeit limitations. For one who teaches on charisma, measuring service deliverables is essential.

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